Introduction to this course: 

Explore the principles of Smart Quality, a quality management approach pioneered by McKinsey & Company. With Smart Quality, life sciences adopt a proactive approach to managing quality to create value far beyond ensuring regulatory compliance. By encouraging everyone to take ownership of quality, Smart Quality fosters a culture of engagement, responsibility, and reduced compliance risk.

Who should attend: 

This course is recommended for entry-level professionals, mid-career specialists, or senior executives in quality assurance, quality control, or auditing.

Learning outcomes: 

By the end of this lesson, you will be able to:

• Explain the values and principles underlying Smart Quality and how they contrast with traditional quality management.
• Assess the benefits and potential challenges of implementing Smart Quality in a life sciences organization.
• Identify the prerequisites for implementing Smart Quality and its key components.
• Describe the three levels of Smart Quality and the journey roadmap for implementation.
• Explain each phase of the Smart Quality roadmap and what it is intended to accomplish.

What will I gain: 

Participants will build a strong foundation in Smart Quality principles and learn advanced strategies for quality implementation and cultural transformation.

Prerequisites: 

A foundational understanding of quality management principles and practices. Familiarity with traditional quality management systems and regulatory compliance frameworks in the life sciences sector will also be beneficial.  

Additional information: 

Course duration: 02:01:40

Course code/version (effective date): L-01/v1.0 (18/07/2023), L-02/v1.0 (01/08/2023)