About the Course
Introduction:
This course covers all the essentials to get you started; from logging in, to seeking support on the helpdesk and showing you how to go further by using our Knowledge Base.
Who should attend:
This course is meant for all Scilife users.
It is especially useful for those new to Scilife but equally it can work as a useful 'refresher' for those more familiar with the system.
What will I gain:
By the end of this lesson, you will be able to:
Login in to Scilife and navigate the system.
Understand what each of the environments can be used for.
Know how to raise a ticket with the Scilife Service Desk.
Leverage our Knowledge Base for additional learning and key questions.
Course duration (approximate):
We recommend allowing up to 20 minutes to complete this course.
Course Categories
-
Accessing Scilife and navigating the 3 environments
- Lesson 1: The 3 Scilife environments: TEST, VAL & PROD
- Reading: How do I log in to Scilife?
- Reading: The three different Scilife environments and what is each of them for?
-
The Overall Framework of Scilife.
- Lesson 2: The Dashboard, menu & top bar functionalities
-
Support & Knowledge Base
- Lesson 3: How to submit a ticket and access the Knowledge Base
- Reading: How can I create a support ticket?
About the Course
Introduction:
This course covers all the essentials to get you started; from logging in, to seeking support on the helpdesk and showing you how to go further by using our Knowledge Base.
Who should attend:
This course is meant for all Scilife users.
It is especially useful for those new to Scilife but equally it can work as a useful 'refresher' for those more familiar with the system.
What will I gain:
By the end of this lesson, you will be able to:
Login in to Scilife and navigate the system.
Understand what each of the environments can be used for.
Know how to raise a ticket with the Scilife Service Desk.
Leverage our Knowledge Base for additional learning and key questions.
Course duration (approximate):
We recommend allowing up to 20 minutes to complete this course.
-
Accessing Scilife and navigating the 3 environments
- Lesson 1: The 3 Scilife environments: TEST, VAL & PROD
- Reading: How do I log in to Scilife?
- Reading: The three different Scilife environments and what is each of them for?
-
The Overall Framework of Scilife.
- Lesson 2: The Dashboard, menu & top bar functionalities
-
Support & Knowledge Base
- Lesson 3: How to submit a ticket and access the Knowledge Base
- Reading: How can I create a support ticket?
